Shipping
We offer free shipping on orders over $150. Shipping time and carrier options may vary by destination and will be shown where available at checkout.
Returns
We accept returns within 30 days of delivery. Items must be unworn, unused, and returned in their original packaging.
Personalized, final sale, or custom-made items may not be eligible for return unless they arrive damaged or defective.
Contact us with your order number before sending a return so we can provide instructions.
Warranty
SERICA offers 30-day manufacturing defect support from delivery. This covers eligible workmanship issues only.
Normal wear, scratches, tarnishing from moisture or chemicals, accidental impact, improper care, loss, theft, and third-party repairs are not covered.
Before Sending a Return
- Contact us with your order number.
- Include photos if the item arrived damaged or defective.
- Wait for return instructions before shipping the item back.
Questions
If you need help with shipping, returns, or warranty eligibility, contact us before sending your item back.